Terms & Conditions

Welcome to Spiritual Touches. By using our website, booking services, or purchasing products, you agree to the following terms and conditions. Please read them carefully.

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1. General

1.1 All services and products offered by Spiritual Touches are intended for adults aged 18 and over.
1.2 By accessing this website, you agree to comply with these terms. Spiritual Touches reserves the right to update or modify these terms at any time.

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2. Bookings & Appointments

2.1 Appointments for Reiki, massage, tarot readings, and counselling services must be booked in advance through our website, email, or phone.
2.2 Cancellations or rescheduling must be made at least 24 hours before the scheduled session. Late cancellations may incur a fee or loss of deposit.
2.3 Home visit services are available where specified; clients must provide a safe and comfortable environment for the session.

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3. Products & Orders

3.1 All products sold are intended for personal use only.
3.2 Spiritual Touches is not responsible for misuse of products.
3.3 Orders are subject to availability. We reserve the right to cancel or refund orders in case of stock shortages.
3.4 Shipping times are estimates; delays due to courier services or unforeseen circumstances may occur.

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4. Health & Safety

4.1 Services such as Reiki, massage, and counselling are complementary therapies and are not a substitute for medical advice or treatment.
4.2 Clients should consult a qualified medical professional for any medical concerns or conditions.
4.3 By booking a session, clients confirm they are in suitable health to participate in the service provided.

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5. Refunds & Returns

5.1 Services: Payments for sessions are non-refundable once the session has taken place.
5.2 Products: Returns are accepted within 14 days of receipt, provided items are unused and in their original packaging. Refunds will be processed once the return is received and inspected.

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6. Liability

6.1 Spiritual Touches is not liable for any direct, indirect, or consequential damages arising from use of our products or services.
6.2 Clients participate in services at their own risk.

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7. Privacy & Confidentiality

7.1 Personal information collected during bookings or purchases is used solely for providing our services and will not be shared with third parties without consent.
7.2 All counselling sessions are confidential. Information will only be shared if required by law or with your consent.

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8. Intellectual Property

8.1 All content on this website, including text, images, logos, and graphics, is the property of Spiritual Touches and may not be reproduced without permission.

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9. Governing Law

These terms are governed by the laws of [Your Country/Region]. Any disputes will be resolved under the jurisdiction of local courts.